Skip to content

Water Damage Restoration

call us today for water damage service!

call us today for water damage service!

What is Water Damage Restoration?

water-damage-cleanup-services

Water damage restoration is a professional service focused on repairing and restoring properties that have been damaged by water. This process involves removing excess water, drying out affected areas, cleaning, and repairing or replacing damaged materials. It’s a meticulous process that requires expertise to ensure that the property is restored to a safe, habitable condition. Water damage can compromise structural integrity and lead to the growth of harmful mold, making prompt and effective restoration crucial.

Water Damage Restoration Process

Our Water Damage Restoration Process

We follow an efficient, industry-standard process to restore your home with care and precision:

Inspection & Assessment

Our team conducts a detailed inspection to assess the damage and create a tailored restoration plan.

Water Removal

High-powered equipment is used to extract standing water and mitigate further damage.

Drying & Dehumidification

Industrial-grade dehumidifiers and air movers ensure complete drying of all affected areas.

Cleaning & Sanitization

We sanitize the area, prioritizing health and safety, especially with sewage backups.

Final Restoration

Damaged materials are repaired or replaced to restore the property to its pre-damage state.

Common Causes of Water Damage

Water damage can arise from various sources, including:

  1. Flooding due to severe weather.
  2. Burst or leaking pipes.
  3. Overflowing bathtubs, sinks, or toilets.
  4. Sewage backups.
  5. Appliance leaks, such as from washing machines or dishwashers.

Understanding these common causes can help in preventing future water damage incidents.

Why Water Damage Restoration is Important

Water damage restoration is crucial for several reasons. Firstly, it helps in preventing further damage to the property, which can save significant costs in the long run. Secondly, it addresses health concerns by preventing mold growth and eliminating harmful bacteria and pathogens that can be present in water-damaged environments. Finally, it helps in quickly restoring the functionality and comfort of the affected property, reducing the disruption to daily life.

Why Choose Redefined Restoration for Water Damage Cleanup

When it comes to choosing a water damage restoration company, Redefined Restoration stands out as the preferred choice. Our team of experts is trained and equipped to handle all aspects of water damage restoration efficiently and effectively. We pride ourselves on our professional approach, which includes a thorough assessment, state-of-the-art equipment, and a commitment to customer satisfaction. Our comprehensive process ensures that every detail is addressed, from water removal to restoration, providing peace of mind and quality results. With Redefined Restoration, you’re not just getting a service; you’re getting a commitment to excellence and a partner in restoring your property to its best condition.

With Redefined You Can Expect:

24/7 Immediate Emergency Service

Restore professionals respond within 60–90 minutes when water damage hits. That’s immediate action, 24/7, in coordination with your insurance or local fire bureau.

Fast, Efficient Service

We act quickly to remove water and reduce damage. Our certified techs work efficiently to prevent mold and minimize disruption.

Experienced and Certified Specialists

Our team includes IICRC-certified professionals trained in advanced water damage techniques to restore your property safely and thoroughly.

Local, Friendly Service

We’re proud to be part of your community. Our team provides honest pricing and respectful service—every visit, every time.

Insurance Claims Section

Insurance Claims

We Work With All Insurance Companies—So You Don't Have To

Our certified technicians will quickly assess your property and begin mitigation to prevent further damage. We'll extract water, stabilize the space, and create a detailed estimate. From there, we handle everything—working directly with all major insurance carriers to streamline the claim and billing process for you.

We regularly work with insurance providers including American Automobile Association (AAA), Liberty Mutual, Farmers Insurance, Allstate, State Farm, Allied Insurance, Nationwide, MetLife Insurance, AIG, Mercury Insurance, and GEICO Insurance.

A dedicated Project Manager will guide you through every step, from claim initiation to final sign-off. We coordinate with your adjuster, submit all required documentation, and advocate on your behalf—so you can focus on getting back to normal. It's fast, simple, and stress-free.

Give us a call for a Free Estimate!

Frequently Asked Questions

How quickly can Redefined Resto respond to water damage emergencies in Chicago, IL? +

With over 15 years of experience serving Chicago, IL, Redefined Resto guarantees emergency response within 60–90 minutes for most Chicagoland neighborhoods, including Logan Square and River North. Our seasoned technicians have hands-on experience with burst pipes in Hyde Park during winter freezes and basement floods near Lake Shore Drive, and we dispatch IICRC-certified crews and high-capacity pumps immediately. We’re fully insured and coordinate directly with your insurer while offering a dedicated Project Manager to manage documentation and communication. This rapid response, backed by our 100% satisfaction guarantee and local testimonials, reduces secondary damage and helps restore properties faster.

What specific water damage restoration services does Redefined Resto provide in Chicago, IL? +

Redefined Resto provides full-service water damage restoration throughout Chicago, IL, including emergency water extraction, structural drying, mold prevention, sewage cleanup, and full reconstruction for homes and businesses in neighborhoods like Lincoln Park and West Loop. Our IICRC-certified technicians use professional-grade dehumidifiers, air movers, thermal imaging, and hygrometers to map moisture and ensure thorough drying. We’ve handled everything from commercial warehouse floods to condominium water intrusion near the Willis Tower, and we offer free estimates, direct insurance coordination, and a workmanship warranty to ensure trustworthy, code-compliant results.

How does Redefined Resto work with insurance companies for Chicago, IL water damage claims? +

Redefined Resto has extensive experience working with all major insurance carriers across Chicago, IL, and provides direct billing and claims coordination to simplify your recovery. We assign a dedicated Project Manager who documents damage, prepares industry-standard estimates, submits required paperwork to adjusters, and advocates for proper scope and pricing. Our team follows IICRC protocols and supplies photographic documentation and moisture readings to support claims. Many Chicago customers report faster settlements when Redefined Resto manages communications, and we maintain transparent pricing and a 100% satisfaction guarantee to build trust throughout the claims process.

What are typical water damage restoration costs in Chicago, IL with Redefined Resto? +

Redefined Resto provides free, on-site estimates for Chicago, IL properties and offers transparent pricing tailored to scope, category of water, and required remediation steps. While costs vary—small extraction and drying projects in Logan Square may be lower, and full reconstruction in River North high-rises higher—our estimates detail labor, equipment, materials, and disposal fees. As an IICRC-certified firm with 40+ years of combined team experience, we offer competitive rates, work directly with insurers to minimize out-of-pocket expenses, and back workmanship with a satisfaction guarantee to ensure value and accountability.

Does Redefined Resto provide mold remediation after water damage in Chicago, IL? +

Yes—Redefined Resto provides mold assessment and remediation across Chicago, IL following water intrusion events, with IICRC-certified technicians trained in containment, HEPA air filtration, and antimicrobial application. With over a decade of local experience, we’ve remediated mold in humid basements in Pilsen and older brick rowhomes on the Near North Side, using hygrometer readings and thermal imaging to confirm moisture sources. We’re fully insured, follow industry best practices, provide post-remediation verification, and offer clear reports and a satisfaction guarantee so Chicago homeowners and businesses can trust a safe, documented return to normal.

Is Redefined Resto licensed and insured to perform water damage repair in Chicago, IL? +

Redefined Resto is a licensed, insured restoration company serving Chicago, IL, with IICRC-certified technicians and bonded professionals on every project. Our team adheres to current industry standards and local building codes, and we carry liability insurance and worker coverage to protect property owners during mitigation and reconstruction. We’ve completed projects across Chicagoland—from South Loop commercial sites to Uptown residences—and provide transparent contracts, documented warranties on workmanship, and positive customer reviews that reflect our commitment to professional, compliant, and trustworthy service.

What equipment and techniques does Redefined Resto use for drying and restoration in Chicago, IL? +

Redefined Resto deploys professional-grade equipment—industrial pumps, centrifugal and axial air movers, desiccant and refrigerated dehumidifiers, thermal imaging cameras, and moisture meters—on Chicago, IL jobs to ensure complete drying and prevent mold. Our IICRC-certified technicians employ controlled demolition when necessary, structural drying protocols, and real-time moisture mapping to track progress. With over 15 years of hands-on experience handling winter pipe bursts and basement floods near Lake Michigan, we follow documented drying goals and provide post-job moisture reports and warranties to demonstrate effectiveness and accountability.

Does Redefined Resto offer emergency water extraction 24/7 in Chicago, IL? +

Redefined Resto maintains 24/7 emergency availability for water extraction throughout Chicago, IL, responding within 60–90 minutes for urgent situations like sewage backups or burst pipes. Our emergency crews are IICRC-certified, fully equipped, and experienced with rapid mitigation to limit structural damage and mold growth. We’ve handled emergencies in high-density areas such as West Loop and residential districts across Chicagoland, work directly with insurance adjusters to document immediate actions, and provide transparent upfront estimates plus a 100% satisfaction guarantee to assure homeowners and businesses they’re in capable, reliable hands.

Can Redefined Resto handle commercial water damage in Chicago, IL, and what are typical timelines? +

Redefined Resto regularly handles commercial water damage in Chicago, IL—from retail storefronts near Wrigleyville to office buildings in the Loop—and offers scalable crews, project management, and phased reconstruction. With 40+ years of combined team experience, we assess mitigation needs quickly, deploy industrial extraction and drying equipment, and coordinate with building management and insurers. Timelines vary by severity: emergency extraction often occurs within 24 hours, structural drying can take several days to weeks, and full reconstruction timelines are provided in detailed estimates. We provide ongoing communication, documentation, and a satisfaction guarantee throughout the project.

How do I prevent future water damage in my Chicago, IL home and does Redefined Resto offer preventative services? +

Redefined Resto offers preventative assessments and advice for Chicago, IL homeowners, drawing on over a decade of local experience with freeze-related pipe bursts and seasonal basement seepage. Our technicians provide home inspections, recommend sump pump upgrades, gutter and roof checks, and moisture barrier installation, and can perform targeted repairs or install monitoring devices. We’re IICRC-certified, insured, and provide written maintenance plans and free estimates; many Chicago customers use our preventative services to reduce claims and benefit from our transparent pricing and satisfaction guarantee, demonstrating proactive stewardship of their properties.